In the previous article we discussed implementation pitfalls. These included unrealistic expectations, over time & budget implementations, and incomplete installations. In the next phase, the planning and designing is critical to success and will help avoid some of the major pitfalls encountered by corporations during your technology transition. While your vendor will make every effort to transition your expectations from the sales team to the implementation team, take responsibility to ensure your needs have been correctly documented in the project plan, it will save you time and money later.
Your vendor will use their expertise to assist you in reviewing your business processes and workflow. Now is the time to review everything and ask “why do we do it this way and does it still make sense?”.